Privacy Policy

This policy describes how ashafrazier.com ("the site," "we," "I") — the professional site of Asha Frazier — collects, uses, and shares information when you visit or use the site and its tools, including the Pain Ladder Diagnostic at ladder.ashafrazier.com and the Growth Calculator. Questions about this policy or your data: reach out through the contact page.

When you use the contact form, the Growth Calculator, or the Pain Ladder Diagnostic, you may provide information such as your name, email address, company or website, and the content of your message or the inputs you enter. This information is used to respond to you, deliver the thing you asked for (a reply, a calculation, a diagnostic result), and follow up about working together. It is stored in the site's systems and the email tools used to send and receive those messages.

Like most websites, the site collects certain information automatically when you visit: IP address, browser and device type, pages viewed, referring pages, and similar usage data. This is collected through cookies and similar technologies, including Google Analytics and Google Tag Manager, and is used to understand how the site is used and to improve it.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Depending on where you live, this kind of association and use may be considered "sharing" or "targeted advertising" under state privacy laws. The opt-out link above is the mechanism to stop it; you can also use the contact page to ask that your information not be used this way.

Information collected through the site is used to:

• Respond to inquiries and provide the tools and content you request
• Send communications and marketing, including follow-ups about services
• Understand site usage and improve pages, tools, and content
• Protect the site against abuse and maintain security

The site does not sell personal information for money. Information is shared with service providers that operate parts of the site on our behalf — hosting, email delivery, form processing, analytics, and the visitor-identification partners described above — each bound to use it for those services. Information may also be disclosed if required by law or to protect rights, safety, or the site itself.

• Visitor-identification opt-out: app.retention.com/optout
• Email: every marketing email includes an unsubscribe option, or ask via the contact page.
• Cookies and analytics: block or delete cookies in your browser settings; Google offers an Analytics opt-out browser add-on.
• Access and deletion: depending on where you live, you may have the right to know what personal information we hold about you and to request its correction or deletion. Send requests through the contact page — they'll be honored regardless of jurisdiction where reasonably possible.

Information is kept for as long as needed for the purposes above — for example, inquiries are kept while a conversation or engagement is live and for a reasonable period after. Reasonable technical and organizational measures protect the information the site holds; no method of transmission or storage is perfectly secure.

The site is not directed to children under 16 and does not knowingly collect their information. Linked third-party sites and tools (for example, LinkedIn) have their own privacy practices. The site is operated from the United States; visiting from elsewhere means your information is processed in the US.

This policy may be updated as the site's tools change — the effective date above reflects the latest revision. Material changes will be reflected on this page.